Over the past few days we received multiple mails about missing star-/ratings when using product boxes or field shortcodes. The cause of this issues is the fact that Amazon implemented a captcha in order to prevent scraping the reviews from their pages.
Protective mechanism prevents scraping
Until now Amazon beared scraping their pages, which ends now. We are aware of multiple requests from other affiliates towards Amazon as to revert this decision and in best case delivering the ratings via their Amazon Product Advertising API. It’s very vague if Amazon would follow this requests. In case you think about bypassing this protective mehanism, you should better think twice…
Disabling the ratings
Unless there are any other information, we have to resign using the star-/ratings. Therefore you can disable the ratings via the plugin settings (tab “output”). Afterwards it’s recommendable to clear the plugin cache.
If you still use the rating feature, it’s most likely that the output will be empty. Nonetheless in case there are any issues concerning the ratings, please contact us and pass by the relevant shortcodes.
Edited on 6th September 2016: Please update to v3.1.8
After updating to the latest release v3.1.8 which was published yesterday, the star-/ratings should be displayed correctly again.